Keurig is a market leader in elegantly designed and easy to use Keurig coffee makers. They have some of the most popular coffee makers in the market including the K575 and the K55, all of which provide you great tasting coffee at the touch of a button. Keurig products are known for their ease of use, as well as durability. However, some problems may arise while using your coffee maker. Don’t worry. If your machine poses any problems while working, we have this small keurig troubleshooting guide for you that will help you to mitigate any issues in an instant.

Here are some of the most common problems with a Keurig and what to do about them.

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Keurig Troubleshooting Tips

Keurig Not Working

You have loaded the K-cup of your desired flavor and switched on the machine but it just doesn’t seem to work. Nothing could be more annoying than finding that your coffee maker isn’t working, right in the morning.

This is a common complaint and at least 1 in every 10 users suggest that their Keurig machine ‘isn’t working’ in various online reviews. The good news is that this problem can be solved very easily.

Let us first understand what causes this problem. Most of the times, it is not a technical problem. So, you won’t have to call the manufacturer and ask for a fix or replacement. The problem is usually with the quality of water you are using. If the water in your area is hard i.e. it contains many minerals, especially calcium. If you don’t use a water softener or don’t descale your machine regularly, your machine will eventually stop working.

Therefore, the first step is to ensure that your machine is descaling on a regular basis. In areas where water hardness is low, descaling is required every six months. However, with more water hardness, you should descale every 3 months. This should keep your machine in a good working condition and remove any chances of early morning surprises.

However, if your machine has stopped working, you should try to clean it properly. Try to fill in the machine with clear water and run it. Make sure that you don’t use a K-pod. If the buildup is small, the machine should be able to work after the first rinse only. However, if the machine hasn’t been descaled in a while, you may have to run the machine without coffee a few times before it finally gets back to working condition.

Another good way to clean a machine with heavy calcium buildup is to use vinegar mixed water. All you have to do is fill the machine completely with water and add some vinegar to the mix. After that, let the mixture sit for at least thirty minutes. This will clean up the calcium deposition in your machine and it will start working like new again. You will have to run the machine with clean water (without using the K-pod) at least once. Otherwise, vinegar could leave an aftertaste.

Keurig Not Brewing

Another common problem with this machine could be no brewing. While the machine can switch on with ease, it won’t brew coffee. This is a slightly more complicated issue as there could be numerous reasons behind it. Your machine may not brew properly when there is calcium deposition. Try running the machine with plain water to get rid of the issue

The machine may not brew because of air bubbles trapped in it. If this is the problem, you should switch the machine off and unplug it. After that, you should fill the machine up to the brim and then shake it gently. All trapped air bubbles are removed by shaking the machine. After doing this, you should drain the water and try to run the machine. It should work easily now.

Your machine may not brew if you do not give it enough warm-up time. A Keurig machine usually heats up very quickly. However, if none of the above-mentioned tricks work, simply switch the machine on and let it heat for about 10 minutes. Once this is done, your machine should start working easily.

A relatively uncommon problem arises when the machine’s parts are not attached properly. Most Keurig machines come with detachable water tanks. If the tank has not been attached properly to the machine, it may not brew well. Therefore, you should check if all the parts are working properly and are properly affixed to their place. Once done, the machine should start working.

Machine Shuts Off Automatically Or Doesn’t Switch On

Though this problem is not very common, it may occur on some machines due to a variety of reasons. Let’s look at the reasons why this may happen and find possible solutions.

Your Keurig machine may come with an auto shut off feature. Some machines may shut off after 2 hours of non-usage while most will stop working after 90 seconds. If you do not use the machine for 90 seconds, you will have to manually switch it on again. This helps in saving power. If you think your machine shuts off automatically, check whether it comes with this feature.

The machine may shut off automatically when air bubbles are trapped within the tubes. You will have to fill the machine to the brim and then shake it gently to remove the bubbles. Debris and bubbles caught within the machine are often the main culprits behind a malfunctioning on/off switch.

Though it is not common, your machine may shut off automatically if it doesn’t get preheated to the right temperature of it any machine parts are not attached properly. If such is the case, unplug the machine and ensure that you reattach all parts. It should start functioning as usual again.

These were some of the most common problems faced by Keurig coffee maker users. While the machines are quite durable and provide excellent quality coffee, some small problems are inevitable. We have presented the keurig troubleshooting guide to these problems so you may not have to call the manufacturer repeatedly. Good luck!


Grant is the man behind Just Coffee Maker, a site dedicated to the art of brewing coffee manually! Grants's writing is unpretentious and really captures the beauty of the ritual in making great coffee.

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